Boost your online store with advanced automations
Automate repetitive tasks, improve your conversions, and offer a smooth and personalized customer experience thanks to AI.
E-commerce automations

Problem
Manual management of transactional flows (order confirmations, invoicing, delivery tracking) mobilizes significant resources and generates variable processing times. This manual approach compromises the fluidity of the customer experience and limits operational scalability.
Solution
We automate all transactional flows: instant order confirmations, automatic invoice generation, scheduled reminders, and real-time delivery tracking. This orchestration ensures a standardized and smooth customer experience.
Objectives
Automating routine operations frees up teams from repetitive tasks, allowing them to focus on high-value activities. This optimization significantly accelerates order processing, enhances customer experience reliability, and enables scalability without a proportional increase in operational costs.

Estimated indicators
-40%
in order-related support requests
+30%
time saved
-25%
in shipping times

Problem
Generic product recommendations and uniform promotional codes generate low conversion rates and do not maximize sales potential. The lack of personalization in commercial offers limits the increase in average basket value and customer loyalty.
Solution
We deploy an AI system that analyzes browsing behavior, purchase history, and customer preferences to automatically generate relevant recommendations and personalized promotional codes based on profiles and purchase moments.
Objectives
Automated personalization of recommendations and promotional offers significantly increases the average basket value and conversion rates. This intelligent approach optimizes abandoned cart recovery and maximizes customer value by offering the right deals at the right time.

Estimated indicators
+25%
in average basket value
+20%
in click-through rates
-30%
in cart abandonment

Problem
Traditional customer support generates waiting times detrimental to the shopping experience and mobilizes significant human resources for repetitive requests. This time limitation leads to order abandonment and reduces customer satisfaction, especially outside business hours.
Solution
We deploy a 24/7 AI virtual assistant that automatically handles product questions, manages order tracking, and provides personalized advice based on customer needs. This solution ensures constant responsiveness and immediate product expertise.
Objectives
The AI assistant significantly improves customer satisfaction by eliminating waiting times and providing continuous assistance. This automation reduces the burden on human support while streamlining the purchasing process, increasing conversion rates through optimal responsiveness at critical moments.

Estimated indicators
-50%
in support messages
+20%
Increased satisfaction
+15%
in post-chat conversion

Problem
Searching for customer, product, or order information requires complex navigation between different interfaces, leading to considerable time loss. This data fragmentation increases the risk of processing errors and slows down the resolution of customer requests.
Solution
We deploy an internal AI assistant that allows teams to instantly search for all information (customers, products, orders, campaigns) through natural language queries. This centralization unifies access to critical data via an intuitive conversational interface.
Objectives
The internal AI assistant significantly accelerates information retrieval processes and reduces processing errors through unified data access. This optimization improves customer service responsiveness and the reliability of communicated information, strengthening overall operational efficiency.

Estimated indicators
+30%
in productivity
-35%
in internal tickets
85%
in response time under 3 seconds

Problem
The proliferation of tools (CMS, CRM, customer service, ERP) generates breaks in continuity and time-consuming double entries. This fragmentation causes synchronization errors, uneven workload distribution, and validation delays detrimental to operational responsiveness.
Solution
We synchronize all your business tools to create a unified ecosystem. This integration automates validations, streamlines repetitive tasks, and optimizes the distribution of actions based on team availability and skills.
Objectives
Tool synchronization eliminates continuity errors and optimizes workload distribution among teams. This harmonization significantly improves operational responsiveness and reduces processing costs by eliminating redundant tasks and manual validations.

Estimated indicators
-50%
in repetitive tasks
+30%
time saved
-25%
in customer oversights

Problem
E-commerce KPIs are scattered across different systems, requiring time-consuming manual compilation to gain a comprehensive view of performance. This fragmentation delays strategic decision-making and limits the ability to anticipate logistical or commercial issues.
Solution
We create a unified dashboard that automatically consolidates all critical metrics: sales performance, campaign effectiveness, conversion rates, product returns, and customer satisfaction. This centralization provides an immediate and updated strategic overview.
Objectives
The unified dashboard accelerates decision-making by providing real-time management of e-commerce KPIs. This enhanced responsiveness allows for quick adjustments to commercial strategies, anticipation of logistical issues, and optimization of performance through a consolidated view of critical indicators.

Estimated indicators
+25%
in campaign responsiveness
-20%
in stockouts
+25%
in forecast reliability
Our figures
250+
hours saved per month for our clients
+32%
leads converted thanks to our automated systems
+77%
average ROI on investments
Automation areas
Internal process automation
Analysis of operations (projects, administration, supply chain) to identify repetitive tasks, followed by the implementation of automated workflows to structure actions and reduce manual interventions.
Sales-oriented automations
Automation of sales cycle steps, including prospect management, follow-up emails, CRM updates, and quote generation, to unify and simplify sales processes.
Marketing & post-purchase automation
Implementation of automated scenarios to manage communication with leads and clients, through email sending, contact segmentation, and actions triggered after a purchase.
Dashboards for management
Creation of dashboards connected to various data sources to centralize key indicators, visualize performance in real time, and facilitate decision-making.
Vision Next, the natural continuation of an agency innovating since 2017
Founded by the creators of Colibrity – a digital agency recognized by companies such as Ubisoft, Kia, and Nielsen – Vision Next builds on more than 200 projects carried out in key sectors: retail, e-commerce, agencies, SaaS solutions, and educational organizations.
Our methodology
1
Audit and needs assessment
Workshops with your teams to understand your current processes, identify friction points, and define automation opportunities.
2
Tailor-made proposal
Presentation of a clear roadmap with priority automations to implement, ranked by impact and complexity.
3
Deployment & integration
Implementation of validated automations, technical testing, and adjustments before full delivery.
4
Continuous analysis and improvement
Performance monitoring for two months, workflow adjustments based on results, and identification of new opportunities.
Our partners
We work with
Automation
n8n
make
zapier
CRM
HubSpot
PipeDrive
Klaviyo
Brevo
Others
Work management tools
Monday
Asana
ClickUp
Others
ChatBots / AI Solutions
Intercom
Sensefuel
Botpress
Others
CMS
WordPress
Shopify
PrestaShop
Others
Messaging tools
Microsoft Teams
Slack
Others
File management tools
Google Drive
Microsoft 365
Others
FAQ
The duration depends on the scope, but a standard project usually takes between 3 and 6 weeks, including audit, deployment, and adjustments.
No. The goal is to eliminate repetitive and time-consuming tasks to allow teams to focus on high-value missions.
We work with well-known no-code and AI tools such as n8n, Intercom, Botpress, Make, or Liveblocks, and we also adapt to your existing tools.
No, we can support you even if you're starting from scratch. And if you are already equipped, we improve and connect your current tools.
Yes, all our solutions comply with GDPR standards. Your data remains confidential and is processed via secure connections.
Yes, two months of support are included in each mission to analyze results and adjust automations based on actual usage.