Optimize your retail operations with intelligent automation

Streamline logistics, centralize internal data, and improve commercial performance with targeted automations.

Automations for retail

Problem

Manual coordination between internal teams and external providers leads to critical information loss and operational delays. Employees spend excessive time on repetitive tracking tasks, directly impacting productivity and customer service quality.

Solution

We automatically connect all your systems and partners into a single flow. No more manual follow-ups: information flows automatically, actions are triggered at the right time, and you have a real-time overview of all your operations.

Objectives

Your teams regain time for value-added tasks instead of chasing information. Collaboration becomes fluid, errors decrease, and your customers are more satisfied thanks to respected deadlines. This enhanced efficiency allows you to handle more volume without increasing your costs, strengthening your competitive position.

Estimated indicators

-25%

in coordination time

+20%

in logistics punctuality

+15%

in team satisfaction

Problem

Searching for information in internal systems takes excessive time and generates frequent interruptions between colleagues. Manual report generation consumes significant resources for low-value tasks.

Solution

We deploy an AI conversational assistant connected to all your internal systems. Teams directly query data using natural language and automatically generate reports and operational documents.

Objectives

The AI assistant centralizes access to information via a single interface, reducing inter-team interruptions and accelerating decision-making processes. This operational empowerment translates into enhanced productivity and improved commercial responsiveness.

Estimated indicators

-30%

in internal tickets

+40%

in team autonomy

+95%

95% instant responses

Problem

Customer databases contain outdated information, duplicates, and inactive contacts that compromise the effectiveness of commercial actions. Manual segmentation leads to targeting errors and mobilizes significant resources. This degraded data directly impacts the reliability of sales forecasts.

Solution

We automate the cleaning, validation, and enrichment of your CRM database. The system automatically verifies active emails, removes duplicates, detects obsolete contacts, and categorizes customers based on their purchasing behavior and acquisition channels.

Objectives

Automation ensures consistent data quality and precise customer segmentation, optimizing the effectiveness of commercial campaigns. This increased reliability of customer information improves marketing targeting and strengthens the accuracy of sales forecasts, maximizing the return on investment of commercial actions.

Estimated indicators

-35%

in duplicates

+25%

in email open rates

+18%

in response rates

Problem

Customer purchase signals (abandoned carts, periods of inactivity, seasonal behaviors) are not systematically leveraged. Manual follow-ups are irregular and poorly personalized, leading to significant lost commercial opportunities and a suboptimal conversion rate.

Solution

We deploy an automated purchase signal detection system that triggers personalized multi-channel follow-ups. The solution analyzes customer behavior in real-time and automatically activates appropriate campaigns via email, notifications, or in-app messages.

Objectives

Automation transforms every purchase intent into a leveraged commercial opportunity, significantly increasing conversion and repurchase rates. This proactive approach maximizes customer value and optimizes recurring revenue by capitalizing on the most opportune buying moments.

Estimated indicators

+22%

in conversion

+19%

in repurchases

+15%

in average order value

Problem

Manual management of candidate databases leads to information loss and reaction times unsuited to urgent needs. The lack of anticipation for peak periods causes strain on human resources and compromises recruitment quality in emergency situations.

Solution

We structure and automate the management of your candidate pool using AI. The system analyzes profiles, detects matches with your future needs, anticipates peak periods, and automatically triggers targeted recruitment campaigns.

Objectives

HR automation transforms reactive management into a predictive approach, ensuring talent availability at the optimal time. This anticipation significantly improves recruitment quality and reduces sourcing costs by effectively leveraging existing applications and optimizing response rates.

Estimated indicators

-40%

in processing time

+25%

in positive responses

-20%

in 6-month turnover

Problem

Product performance data is scattered across different systems, requiring time-consuming and error-prone manual compilation. This fragmentation delays strategic decision-making and limits the ability to anticipate operational or commercial issues.

Solution

We create a unified dashboard that automatically compiles all product metrics: sales volumes, margins, customer reviews, stock levels, and acquisition channels. This centralization provides immediate strategic insight to decision-makers.

Objectives

The unified dashboard accelerates decision-making by providing a consolidated view of product performance. This enhanced responsiveness allows for rapid adjustment of commercial strategies, anticipation of stockouts, and optimization of profitability per product range.

Estimated indicators

+30%

in real-time corrective actions

-18%

in dead stock

+20%

in decision speed

Our figures

250+

hours saved per month for our clients

+32%

leads converted thanks to our automated systems

+77%

average ROI on investments

Automation areas

Internal process automation

Analysis of operations (projects, administration, supply chain) to identify repetitive tasks, followed by the implementation of automated workflows to structure actions and reduce manual interventions.

Sales-oriented automations

Automation of sales cycle steps, including prospect management, follow-up emails, CRM updates, and quote generation, to unify and simplify sales processes.

Marketing & post-purchase automation

Implementation of automated scenarios to manage communication with leads and clients, through email sending, contact segmentation, and actions triggered after a purchase.

Dashboards for management

Creation of dashboards connected to various data sources to centralize key indicators, visualize performance in real time, and facilitate decision-making.

Vision Next, the natural continuation of an agency innovating since 2017

Founded by the creators of Colibrity – a digital agency recognized by companies such as Ubisoft, Kia, and Nielsen – Vision Next builds on more than 200 projects carried out in key sectors: retail, e-commerce, agencies, SaaS solutions, and educational organizations.

Discover the agency

Our methodology

1

Audit and needs assessment

Workshops with your teams to understand your current processes, identify friction points, and define automation opportunities.

2

Tailor-made proposal

Presentation of a clear roadmap with priority automations to implement, ranked by impact and complexity.

3

Deployment & integration

Implementation of validated automations, technical testing, and adjustments before full delivery.

4

Continuous analysis and improvement

Performance monitoring for two months, workflow adjustments based on results, and identification of new opportunities.

Our partners

We work with

Automation

n8n

make

zapier

CRM

HubSpot

PipeDrive

Klaviyo

Brevo

Others

Work management tools

Monday

Asana

ClickUp

Others

ChatBots / AI Solutions

Intercom

Sensefuel

Botpress

Others

CMS

WordPress

Shopify

PrestaShop

Others

Messaging tools

Microsoft Teams

Slack

WhatsApp

Others

File management tools

Google Drive

Microsoft 365

Others

FAQ

The duration depends on the scope, but a standard project usually takes between 3 and 6 weeks, including audit, deployment, and adjustments.

No. The goal is to eliminate repetitive and time-consuming tasks so that teams can focus on high-value missions.

We work with well-known no-code and AI tools such as n8n, Intercom, Botpress, Make, or Liveblocks, and we also adapt to your existing tools.

No, we can support you even if you are starting from scratch. And if you are already equipped, we improve and connect your current tools.

Yes, all our solutions comply with GDPR standards. Your data remains confidential and is processed through secure connections.

Yes, two months of support are included in each mission to analyze results and adjust automations based on actual usage.

Book a 30-minute slot with an expert to identify areas for optimizing your retail operations through automation

Privacy Preference Center